Return Policy Page

Click the “Add to Cart”, product is added to your Cart . Click Cart button on top of website check everything is correct. then Click “Proceed to Checkout”. Fill your Personal Information to Place your Order and payment through Razor pay.

Delivery Information

Ready to dispatch can dispatch within 3 working days through courier companies such as Ekart,FedEx,DTDC,Bluedart,Delhivery,etc.After shipment the delivery will take 10 working days. Preorder products are made to order, the delivery period from purchase date will be approximately up to 2-4 weeks. 

For India orders – All domestic orders are processed with in 1-3 business day. For locations which are in the interiors or in difficult coverage area, this may take between 5-7 working days. Normal delivery max 7-10 business days. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.  

For international orders kindly what’s app message us  +91 95100 38128. All international orders are processed within 1-3 business days. You can expect delivery of the order within 15-20 business days.  

We do maintain stock of our own. And we do have formal tie-ups with some sellers and manufactures for sourcing products and giving wide range to our customers. Kothari Fashion takes responsibilities for our sellers products. They will also maintain our policies and instructions. Kothari Fashion takes no responsibility for goods signed by an alternative person is not responsible for damage after delivery. For any complaints with regards to your order please contact Whatsapp number +91 95100 38128. We will respond with in 12 business hours.

Order Cancellation

Due to the amount of investment that goes in both in terms of time and money, we do not accept any cancellation.

If You think,You have received the product in a bad condition or if the packaging is tampered with or damages before delivery, please refuse to accept the package and return the package to the delivery person . Also,please email us at support@kotharifashion.com Mentioning your order number.

We accepts returns and exchanges with store credit only within 2 days from the date your order was delivered to you.

We video record the package process for every order to make sure the product reaches customer in good shape. If you receive a defective product please contact us within 2 days of delivery for a return label. Please include photo of damage.

In order to be eligible for a return, items must be unused, unworn, unwashed and undamaged by the Customer and will only be returned if they are in their original packaging including tags. Please note that we do not provide any refunds on goods sold. Instead we will issue a store credit if your return is accepted.

To return an item simply email us at support@kotharifashion.com within 2 days of receiving the product, and we will ensure a prompt response. Please note that all custom made orders are non-returnable and non-refundable unless an incorrect item is shipped to you.

Returns will require the customer to pay for return shipping. You will be responsible for paying for your own shipping costs, duties, customs fees, and taxes (if applicable) for returning your item. Shipping cost is non-refundable, unless we ship an item in error.Any costs incurred by The Kothari Fashion for return shipping will be deducted from the refund. We recommend shipping the return using a trackable shipping method as you are responsible for the goods until we receive them. 

We strive to ensure that the details of product or product specifications (weight, colour, handwork details, size, etc.) are as accurate as possible. Products shown on www.kotharifashion.com are only approximate and may differ from the actual product due to a variety of reasons beyond our control. We at The Kothari Fashion believe that all Customers who order online are fully aware of the colour discrepancies shown on their monitors can be slightly different as compared to the actual product colours.

Please also note, no items will be accepted for returns or exchange just because the customer did not like how it looked on them, or suddenly decided that the colour does not suit them.Customers are requested to select their size very carefully. If an item does not fit it is only because you selected a size that was not meant for you. We will only exchange wrongly sized items if we sent a size that was different from what was ordered by the customer.

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.